Privacy Policy

Bliss Ibiza Wedding Planner ("we", "us", or "our") is committed to protecting the privacy of visitors to our website blissibiza.com. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our site or engage our wedding planning services.

By using our website you agree to the collection and use of information in accordance with this policy.

Information you provide

When you contact us through our enquiry form, email, or phone, we may collect:

• Your name and your partner's name
• Email address
• Phone number
• Wedding date and venue preferences
• Any other details you choose to share about your event

Information collected automatically

When you visit our website, we may automatically collect certain technical data:

• IP address (anonymised)
• Browser type and version
• Pages visited and time spent on each page
• Referring website or source
• Device type and screen resolution

We use the information we collect for the following purposes:

• To respond to enquiries — when you reach out via our contact form or email, we use your details to reply and provide information about our services.
• To plan your wedding — if you engage our services, we use the information you share to coordinate vendors, venues, and logistics.
• To improve our website — anonymous analytics data helps us understand how visitors use our site so we can improve the experience.
• To send updates — with your consent, we may occasionally send inspiration, tips, or news related to Ibiza weddings.

We will never sell, rent, or trade your personal information to third parties.

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

• Consent — when you submit an enquiry form or subscribe to communications.
• Contractual necessity — when processing is required to fulfil our wedding planning services.
• Legitimate interest — for website analytics and improving our services, where this does not override your rights.

We may share your information with trusted third parties only when necessary to deliver our services:

• Wedding vendors — venues, caterers, florists, photographers, and other suppliers involved in your event, only with your knowledge and approval.
• Analytics providers — we use privacy-focused analytics to understand website traffic. Data is anonymised wherever possible.
• Hosting and email providers — our website hosting and email services may process data on our behalf under strict data processing agreements.

We do not transfer personal data outside the European Economic Area (EEA) unless adequate safeguards are in place.

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:

• Enquiry data — retained for up to 24 months after your last communication, unless you engage our services.
• Client data — retained for up to 5 years after the event for contractual and legal obligations.
• Analytics data — anonymised and aggregated, retained indefinitely.

You may request deletion of your data at any time by contacting us.

Under GDPR, you have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data ("right to be forgotten").
• Restriction — ask us to limit how we process your data.
• Portability — request your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interest.
• Withdraw consent — where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at hello@blissibizaweddings.com. We will respond within 30 days.

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookies Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

• Email: hello@blissibizaweddings.com
• Phone: +34 651 975 319
• Website: blissibizaweddings.com/contact